Privacy Policy

Last Updated: 26 November 2024.
Renew Power Corporation
3401 Chester Ave, Ste G. Bakersfield, CA 93301

Introduction
Renew Power Corporation ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website [www.renewpower.com] ("Website") or engage with our services. By using our Website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect various types of information, including:

  1. Personal Information: When you sign up for our services, subscribe to our newsletters, request a quote, or engage with us, we may collect:

    • Contact Information: Name, email address, phone number, mailing address.

    • Account Information: Account credentials, any information provided for a quote or consultation.

  2. Automatically Collected Information: We may also collect data automatically when you interact with our Website:

    • Device and Log Information: IP address, browser type, device information, pages viewed, date and time of access.

    • Cookies and Tracking: We use cookies and other tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies.

  3. Information from Third Parties: We may also collect information from:

    • Third-Party Lead Providers: We may acquire leads via IP acquisition from other companies. These leads are legally acquired, and we use this information for promotional and marketing purposes, with a clear opt-out option available.

2. How We Use Your Information

We may use the information collected in the following ways:

  1. To Provide Our Services: Processing your requests, responding to inquiries, and managing sales appointments.

  2. Marketing and Communication: Sending marketing emails, newsletters, or promotional offers. We always provide an option to unsubscribe if you no longer wish to receive such communications.

  3. Personalization and Improvements: Customizing content, improving our Website's functionality, and analyzing our services.

  4. Legal Compliance: Complying with applicable legal obligations, responding to government requests, and enforcing our agreements.

  5. Remarketing and Advertising: Using tracking technologies like Google Analytics and Facebook Pixel to create custom audiences and provide you with relevant advertisements.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  1. Service Providers: Third parties who help us operate our business, such as email marketing services, payment processors, hosting providers, or CRM systems.

  2. Business Partners: Installation partners and finance companies to assist in fulfilling customer orders and services.

  3. Compliance and Protection: To comply with legal obligations, enforce our policies, and protect against fraud or illegal activity.

4. Your Rights Under CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  1. Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you.

  2. Right to Delete: You may request the deletion of your personal data, subject to certain exceptions.

  3. Right to Opt-Out: You may opt-out of the sale of your personal information (note: we do not sell personal data).

  4. Right to Non-Discrimination: You will not be discriminated against for exercising your rights under the CCPA.

To exercise these rights, please contact us at [Insert Contact Email].

5. Cookies and Tracking Technologies

We use cookies, beacons, tags, and scripts to collect data regarding how you use our Website. Cookies help us improve user experience by understanding how you interact with our content. The information collected may also be used for advertising purposes, such as remarketing via platforms like Google and Facebook.

  • You can manage cookie settings via your browser settings.

  • For more information about cookies and your choices, please refer to our Cookie Policy [link to cookie policy, if available].

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless otherwise required by law. If you unsubscribe from our communications or explicitly request the removal of your information, we will delete your data from our records.

8. Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child, please contact us at [Insert Contact Email] to have it promptly removed.

9. Payment Information

We may collect payment information for purchases or deposits; however, we do not store this information. Payments are processed through our financing partners' secure portals. We recommend reviewing the privacy policies of our partners for further details.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. The effective date will be noted at the top of this document.

11. Contact Us

If you have any questions, comments, or concerns about our Privacy Policy or data practices, please contact us:

Renew Power Corporation
Address: 3401 Chester Ave. Ste G, Bakersfield, CA 93301
Email: support@renewpower.org
Phone Number: 6614263363